Question 1

What is a FameCake post?

Accepted Answer

A FameCake post is a personalized message, photo, or design that you create and display on a large digital billboard. It's a unique and memorable way to celebrate special moments, much like a giant, dynamic greeting card for everyone to see.

Question 2

How do I create a post?

Accepted Answer

Creating your post is a simple, three-step process: 1. Select a Location: Choose an available billboard and pick the date for your display. 2. Add Your Content: Write a message, upload an image, or both. 3. Choose a Style: Pick a design theme (e.g. anime, painting, toy), and our AI will instantly generate a custom poster design for you.

Question 3

How long will my post be displayed?

Accepted Answer

Each day you book runs for 24 hours from the moment your post first plays, for example 6pm one day to 6pm the next. Most screens switch off overnight, so it may not show through the night. You'll get the screen's operating hours that fall within that window. While the screen is on it plays in a loop with other content, appearing for 8-10 seconds every few minutes. Busier screens show it a little less often, but each play reaches more people, which is what makes them worth it. Quick posts (shouts) display for 1 hour instead of a full day.

Question 4

Are the screens on overnight?

Accepted Answer

Most screens are not on 24/7. Roadside and large-format screens typically run from around 6am to 11pm, and shopping-centre screens follow the centre's opening hours. A day runs for 24 hours from your post's first play, for example 6pm one day to 6pm the next. If the screen's off overnight, it won't show through the night. You'll get the screen's operating hours that fall within that window. If the screen is closed at your chosen start time, the countdown simply waits until it next comes on. Where we have a screen's exact hours, we show them while you're choosing dates.

Question 5

Can I preview my design?

Accepted Answer

Yes, you will see a preview of the AI-generated design before you finalize your post. If the first design isn't quite right, you can simply click to regenerate it and our AI will create a new version for you.

Question 6

What kind of messages can I display?

Accepted Answer

FameCake posts are perfect for celebrating birthdays, anniversaries, graduations, proposals, or sharing any heartwarming message. All content must be positive and suitable for a general public audience.

Question 7

Are there any content restrictions?

Accepted Answer

Yes. To ensure all posts are appropriate for public display, we do not permit any unlawful, harmful, offensive, political, religious, or discriminatory content.

Question 8

How long does approval take?

Accepted Answer

Most posts are approved instantly. In the rare case that manual review is needed, your 24 hours doesn't start until your post first plays, so a late approval doesn't cost you time, it simply runs for 24 hours from when it goes live.

Question 9

How much does it cost?

Accepted Answer

Pricing varies by location and will be clearly displayed at checkout before you pay.

Question 10

How far in advance can I post?

Accepted Answer

You can schedule your post up to 30 days in advance, on up to 50 screens, for up to 365 days at a time.

Question 11

How do I pay?

Accepted Answer

We process all payments securely through our partner, Stripe.

Question 12

Can I cancel my post?

Accepted Answer

Yes, you can cancel your post before the scheduled start date. A £1 cancellation fee applies to paid posts to cover payment processing costs. Posts that are already live cannot be refunded.

Question 13

What if my post is rejected?

Accepted Answer

If a message is rejected or removed, we offer redesign support or a refund.

Question 14

What personal information does FameCake collect?

Accepted Answer

We collect the information needed to provide our service, such as your name, email, billing details, and the content you upload for your post.

Question 15

How is my payment information handled?

Accepted Answer

Your payment information is processed securely by Stripe. We do not store your full payment card details on our servers.

Question 16

Is my uploaded content private?

Accepted Answer

No. The content you upload for your post is intended for public display on a billboard. We may also use images of your displayed post for promotional purposes.

Question 17

Who operates FameCake?

Accepted Answer

FameCake is operated by Realworld Advertising Ltd, a company based in the UK.

Question 18

Who owns the billboards?

Accepted Answer

The billboards are owned and managed by independent media companies. FameCake is the platform that connects you to their network, allowing you to post and display your creation with ease.

Support & FAQs

Creating Your Post

Posting and Payment

Cancellations and Refunds

Privacy and Data

About FameCake

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